Customer Service

Pre-sale service:

1. Our company provide free product technical solution,  help customers to meet the need of actual product selection and provide analysis on running economy.
2. Our company take charge to provide related technology consulting for free, and according to the actual product is free to provide equipment design.
3. Design process flow and perfect workshop layout. 

Sale service:

1. Our company provide installation instructions for the product and free training for the customer to product production technology, can arrange technical personnel door-to-door free training according to the needs of customers.
2. Our company has excellent after-sales service, strict training to ensure that the user needs.
3. During installation, our company will provide technology consulting and equipment installation debugging field training, to ensure the normal use of the customer.

After-sales service:

1. Our company strictly abide by the after-sales service commitment, boot debugging within 12 months after the quality problem of the non-artificial factors caused by my company responsible for free maintenance (except for normal consumable spare parts)
2. Our company promises to provide life-long maintenance for equipment.

3.  Formula for food will be also provided free of charge.

Technical service
Technical project design : According to the actual needs of customers, we can determine the types and specifications of the equipment. We can also customize the machine according to the special requirements of customers, and provide a satisfactory and reasonable production line for customer.
Technical guidance : We can send professional engineers abroad for the installation of our machines to ensure your normal use;
Consult Project : To provide users with free technical consult,if it will not leak our company's technical secrets;
User training : We offer training technical person for clients, to make the customer have a certain technology and machine maintenance skills. All this don't charge any fees.
One year of warranty period, begins with the date which the production line finished installation at clients' place. Preferentially supply spare parts at factory price.

We accept TT, Money Gram, L/C , Western Union, etc..
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